100% of the cocoa beans used in our chocolates are analyzed for cadmium.
A bi-annual analysis for lead presence in the cocoa beans is conducted, from the different regional origins used, ensuring compliance with cadmium regulations.
Pure Lovin’ Chocolate is a family owned and operated company, located on beautiful Vancouver Island BC, Canada. We focus on producing handcrafted, high quality confections, made from only the best organic, Fair Trade, and natural ingredients. We do not use any artificial flavourings or colours, and all of our products are Vegan, Soy Free and Gluten Free. We strive to make our products as pure and simple, as well as delicious and decadent, as possible.
Although we strive to keep all of our products pure and free of allergens, there are some circumstances beyond our control that can cause our products to contain trace amounts of certain allergens.
PEANUTS and TREE NUTS: We do use peanuts, hazelnuts, almonds, pecans and cashews in some of our products, which means that all of our products have the possibility to contain peanuts and tree nuts, even if it is not an intended ingredient.
DAIRY: We do not add dairy to any of our products.
The couverture chocolates that we use to create our products are made without the addition of dairy, but are manufactured in a facility that also produces milk chocolate. The chance of cross-contamination is extremely slim, but for safety and legality reasons, we must say that there may be a chance that our chocolate products contain traces of dairy, even though dairy is never an intended ingredient.
SOY: Our chocolates do not contain any soy lecithin. Soy is not added in any other way to our products, so our products are completely soy free.
GLUTEN: Our gluten free products are prepared in a controlled environment that eliminates any exposure to gluten. We have tested our products to ensure that they are gluten free, as required by the laws of the Canadian Food Inspection Agency.
SESAME: Some of our products may contain traces of sesame and sesame seeds even though sesame is never an intended ingredient.
Our base chocolate is sourced directly from a chocolate manufacturer in Colombia, which is B-Corp Certified (B Corp Certification is a designation that a business is meeting high standards of verified performance, accountability, and transparency on factors from employee benefits and charitable giving, to supply chain practices and input materials).
The chocolate is certified under ISO 14001 for environmental management, FSSC for food safety, SMETA for ethical trade and labour standards, and is Rainforest Alliance, USDA Organic (for Organic products), Kosher, and Non-GMO Project verified.
The company has created a sustainability plan with a long-term vision to improve well-being, protect the environment, and increase the income of producers and communities, prioritizing the protection of children, women, and young people across Colombia.
They do this by being committed to increasing the incomes of cacao-growing families by improving profitability, enhancing quality, and creating more direct market connections. Additionally, they actively promote entrepreneurship and income diversification, equipping farmers with opportunities to expand their revenue streams and build stronger, more sustainable livelihoods within the cacao sector. They ensure no forced or child labour is present on the farms they source from. They provide transparent price transfer to farmers, and ensure fair payments by maintaining high price transfer rates and long-term engagement with farmers.
Their environmental practices ensure a deforestation-free cacao supply chain through agroforestry, traceability, and farmer collaboration, Their carbon emission efforts focus on energy efficiency, reducing natural gas consumption, and sourcing 100% renewable energy, alongside optimising logistics, packaging, and sustainable sourcing to lower emissions. They are commited to achieving net zero through decarbonization, assessing the carbon impact of cacao and products, , reducing their water footprint, and adopting circular economy principles. Their waste management strategy focuses on separating and treating waste through specialised recovery processes, including recycling, composting, animal feed and responsible handling of hazardous materials, supported by a strong network of expert partners.
Fair Trace certification assures fair prices and fair working conditions for farmers growing the cacao beans used to produce our chocolate.
All of our products are Vegan, which means they’re made without animal ingredients (no eggs, dairy, butter or honey, or any other products derived from animals), and with non-bone char processed sugars.
We have a retail locations in Downtown Victoria and Downtown Duncan, and also sell our products at many local stores (please see our Retail Locations page) as well as accepting online orders year round. We ship all across Canada, and offer pickup in Central Victoria and Duncan.
Yes, we do! We will work with you to create the perfect fit for your special request. Some examples are; wedding favours, client gifts, parties, birthdays, Christmas gifts or any other occasion where high quality chocolate is needed! Click here for more information on custom orders.
Yes, we offer a selection of our products for wholesale to other businesses. Please click here to visit our wholesale page for more information, and to fill out the application form.
We offer Free Shipping on Canadian orders (except for orders shipping to the Yukon, North West Territories, Nunavut, Prince Edward Island, and remote postal codes (which Canada Post designates as all postal codes with “0” as the second character)) that are over $149.99 before tax, but after any discounts.
If the option for Free Shipping is not showing up at checkout, this means that your order has not met these requirements.
We accept MasterCard, Visa, American Express, Discover and JCB cards on our website.
We frequently make small batches of our products to ensure they arrive as fresh as possible, which quite often means we make our products to order. We strive to process, produce and ship all orders within 3 – 5 days or less of receiving them. Processing times may be longer during peak times (Holidays).
We will send you a confirmation email once your order has been shipped. Below are estimates of delivery time in Canada using our standard shipping method to major urban areas. Business days are Monday to Friday. Shipping times to more remote areas or during peak shipping times (such as Holidays) may be longer. Please note: these times are estimates and are not guaranteed.
Vancouver Island, Gulf Islands & Mainland BC: 1-2 business days
Alberta & Saskatchewan: 2-4 business days
Manitoba, Ontario & Quebec: 3-5 business days
Newfoundland, New Brunswick, PEI & Nova Scotia: 4-7 business days
Yukon, Northwest Territories & Nunavut: 7-9 business days
During checkout you will be able to choose from several different options based on price and speed of delivery.
We offer Free Shipping on orders over $149.99 (except for orders shipping to the Yukon, North West Territories, Nunavut, Prince Edward Island, and remote postal codes (which Canada Post designates as all postal codes with “0” as the second character)). To qualify for Free Shipping, your order must reach $149.99 before taxes, and after any discounts.
During the warm weather months, we take extra measures to protect your order.
All orders must be shipped with a maximum of two day shipping time to guarantee that your order will arrive unaffected. All other shipping options will be at your own risk.
Orders will be packed with ice packs and insulated padding to protect your chocolates. We charge a small fee on all orders to partially cover the cost of these extra shipping supplies.
**Orders outside of BC will be longer than 2 day delivery with the Flat Rate and Free Shipping options.
**In warm weather months, we may hold back your shipment to ensure the quickest delivery time.
If you live in the Victoria or Duncan area, we offer pickup from our Douglas St. location and our Duncan location at no charge, or you may choose our Local Delivery option in Victoria.
If you choose to pick up your order, we will contact you when your order is ready to pick up. Our Douglas St. location is open Tuesday to Saturday; 11 am – 5 pm, and our Duncan location is open Tuesday to Friday; 11 am – 5 pm, and Saturday; 11 am – 4 pm.
Due to the perishable nature of our products, we are only able to ship within Canada at this time. USA shipping has been suspended due to border delays and unclear and ever-changing tariff information from the USA government.
Please let us know if your order is a gift.
Prices are never included in our gift shipments.
A free hand-written gift card is available for each order. Please enter your message during checkout in the “Special Requests” box.
We can decorate your gift with ribbon, but we do not offer gift wrapping.
Customers are responsible for ensuring the correct shipping address is provided. Please double check shipping address when you receive your order confirmation email and contact us right away if any changes need to be made. Incorrect or incomplete shipping addresses can result in your order being undelivered and returned to us. Return shipping charges and re-shipping charges incurred as the result of an incomplete or incorrect shipping address being provided are the sole responsibility of the customer.
Orders that are not picked up or received by the customers in due time may be returned to us. Return shipping charges and re-shipping charges incurred as the result of an order not be retrieved before the specified time are the sole responsibility of the customer.
In-store pickup orders will be held for a maximum of thirty (30) days before being discarded. No refund will be given for orders that were not picked up within the designated time frame.
All sales are final. We do not accept returns unless the product arrives defective or damaged.
If product arrives defective or damaged, we will either refund or resend the shipment, at our discretion.
We do not refund orders or shipping costs for delayed shipments, unless we are able to obtain reimbursement from the shipping company.
Lost shipments will be refunded or resent, at our discretion.
Orders returned to us due to incorrect address given by customer or failure to pick up the order in the allotted time will not be refunded. Reshipping charges will be the responsibility of the customer, if they choose to do so.
We will not be responsible for product defects due to improper storage of the product after delivery.
All claims for damaged or defective orders must be made within seven (7) days of delivery. All claims must be accompanied by photo evidence of damage, otherwise we will be unable to refund or replace the items. Refund or replacement applies to damaged items only, not the entire order.
Hand Crafted
Made with the most important ingredient of all – love!
Vegan Chocolate
Enjoy ethically made artisan chocolate guilt free!
Warm Weather Shipping
We use ice packs and insulated padding to protect your chocolates.
Shipping to USA
We are now shipping to USA!
Our collections are made with the most important ingredient of all – love!
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